How to Recover Money From an Online Scam

If you have lost money to a scam, act quickly and avoid the recovery scams that prey on victims a second time. Here is what actually gives you the best chance of getting funds back.

In the first 24 hours

• Contact your bank or card provider to report the fraud and request a recall or chargeback.
• Report it to the platform and to the relevant authorities.
• Save every transaction ID, wallet address, and message.

For cryptocurrency scams

Crypto is traceable. Professional tracing follows the funds across wallets to the exchanges where criminals try to cash out, building evidence that banks, exchanges, and police can act on.

Beware recovery scams

No one can guarantee recovery, and anyone demanding a large upfront fee for a guarantee is a scam. Our scam and crypto recovery team gives you an honest assessment and pursues every legitimate route.