Privacy Policy

Privacy Policy

Effective date: September 29, 2026.

SpyAndMonitor ("we", "us") operates spyandmonitor.com (the "Site"). This policy explains what personal information we collect, how we use it, and the rights you have — including rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

1. Information we collect

  • Information you give us: name, shipping and billing address, email, phone number, and order details when you make a purchase or contact support. If you pay with cryptocurrency, we process a wallet/transaction reference; we do not collect card or bank numbers.
  • Information collected automatically: IP address, device and browser type, pages viewed, and similar analytics data, via cookies and similar technologies.
  • Information from service providers: order, shipping, and fraud-prevention data from our payment, fulfillment, and analytics providers.

We do not knowingly collect information from children under 16.

2. How we use information

  • To process, fulfill, and deliver your orders and send order-related email (confirmation, shipping, delivery).
  • To provide customer support and handle returns.
  • To operate, secure, and improve the Site.
  • To comply with law and prevent fraud or abuse.
  • With your consent, to send marketing email (you can unsubscribe at any time).

3. How we share information

We share personal information only with:

  • Fulfillment partners (e.g., our dropshipping/logistics provider) to ship your order;
  • Payment processors to complete your transaction;
  • Analytics and email providers to operate the Site;
  • Authorities where required by law.

We do not sell your personal information for money. Some analytics/advertising cookies may be considered "sharing" or a "sale" under California law; you can opt out — see Section 6.

4. Cookies

We use essential cookies (to run the cart and checkout) and, with your consent where required, analytics cookies. You can manage preferences through our cookie banner and your browser settings.

5. Data retention and security

We keep personal information only as long as needed for the purposes above and to meet legal, tax, and accounting requirements, then delete or anonymize it. We use reasonable technical and organizational safeguards, but no method of transmission or storage is 100% secure.

6. Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share;
  • Access a copy of your personal information;
  • Delete your personal information (subject to legal exceptions);
  • Correct inaccurate personal information;
  • Opt out of the "sale" or "sharing" of personal information and of targeted advertising;
  • Limit the use of sensitive personal information; and
  • Non-discrimination for exercising your rights.

To exercise any right, email support@spyandmonitor.com with the subject "Privacy Request," or use the "Do Not Sell or Share My Personal Information" link in the Site footer. We will verify your request and respond within the timeframes the law requires. You may use an authorized agent.

7. Other U.S. state rights

Residents of other states with privacy laws (e.g., Virginia, Colorado, Connecticut, Texas) may have similar rights to access, delete, correct, and opt out. Use the same contact method above.

8. Changes

We may update this policy. We'll post the new version here with a revised effective date.

9. Contact

SpyAndMonitor support@spyandmonitor.com

This policy is general information, not legal advice.